Case Study

How Lumen Is Powering a Customer-Obsessed Talent Experience for All Stakeholders

When multinational tech company Lumen set out to improve their talent acquisition and management processes while driving enhanced candidate, recruiter, and employee experiences, they turned to Phenom for a holistic approach. 


Find out how they’re leveraging a variety of Phenom solutions — including Career Site, CRM, Campaigns, Talent Marketplace, and Referrals — to exceed job seeker expectations, increase recruiter efficiency, and fill up to 35% of roles internally with better visibility into employee skills.

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Lumen Case Study Image

Externally, we’re equipped to drive the right type of talent into our organization and into roles. Internally, we’re doing a better job showing employees the next step in their career and promoting job roles that match aspirations.”

Talent Acquisition Operations and Marketing ManagerLumen

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